Rapid Alert System for Food and Feed Annual Report 2012

Dairy products recalled in Devon

Dunn’s Dairy of Beacon View Farm, Devon, has recalled all date codes of its milk and cream products because of possible cross contamination of milk and insufficient heat processing. If you have bought any dairy products that have come from this farm, please do not drink or eat them.

• All date codes of milk and cream products from Dunn’s Dairy

(Please note: The dairy affected by this recall is Dunn’s Dairy, Beacon View Farm, Drewsteignton, Devon EX6 6PF. It should not to be confused with Dunn’s Dairy of Underdown Farm, Exbourne.)

While the product has only been supplied to stores in Devon, it is possible that consumers on holiday in the region may still have products. If you have bought the above products, please do not eat or drink them. Instead, dispose of them or return them to where you bought them for a full refund.

Point-of-sale notices are being displayed in all stores supplied locally, explaining the actions consumers can take if they have bought the affected products.

Recall of some batches of Ventolin Syrup

The Medicines and Healthcare products Regulatory Agency (MHRA) have today issued a drug alert to healthcare professionals advising them on the recall of two batches of Ventolin Syrup sugar-free 2mg in 5ml supplied  by Glaxo Wellcome UK Ltd, trading as Allen & Hanburys.

This is due to a very low risk of glass particles being contained in these bottles. This recall involves two batches of amber glass bottles of Ventolin Syrup displaying the batch numbers M005 or M006.

There have been 1375 bottles of the affected batches dispensed to pharmacies and there is less than a one in 1000 chance of a bottle having a defect which could potentially result in glass fragments  being contained in these.

Patients are advised to check the batch numbers of these medicines and only return any affected bottles to their pharmacies where they will be replaced.

Ventolin Syrup is a prescription only medicine used in the treatment of asthma in both adults and children. There have been no adverse reactions reported to the company relating to this issue.

MHRA Head of Defective Medicines Report Centre, Adam Burgess said:

“There is a very low risk of glass particles being contained in bottles of Ventolin Syrup but patients who have been prescribed this product should check the batch numbers.

“If a patient has taken medicine from any of the affected batches and has any concerns then they should speak to their doctor.

“If patients have any bottles of the affected two batches then they should seek medical advice first and return the bottle to their pharmacy who will give them a replacement.“

Suffolk based Holiday Company goes into liquidation – Your Rights

We are saddened to learn that Suffolk based Independent Villas, based in Kesgrave, has gone into liquidation and has cancelled 60 bookings.

Liquidators, from East Anglian accountancy firm Larking Gowen, have been unable to reach an agreement with villa owners for future holidays to go ahead and all outstanding bookings made through Independent Villas have now been cancelled. Larking Gowen is now in the process of writing to all affected customers.

What are your rights if you are affected?

Independent Villas did not book package holidays and so those affected will not be protected by The Package Travel, Package Holidays and Package Tours Regulations 1992. As you organised your holiday yourself, booking flights, accommodation and services separately, then you’re an independent traveller and different rules apply.

Did you pay by Credit Card or Debit Card?

Under consumer law, your credit card company is jointly responsible if you don’t get the holiday you were promised. As long as the whole price of your accommodation or service was more than £100 and not more than £30,000 you will be covered even if you only paid a small deposit by credit card. For example if your holiday villa costs £1,500 and you paid a £50 deposit by credit card you will be covered.

If you paid using your debit card you may be able to ask the card provider to give you your money back through the Chargeback scheme.

Be aware that you can only claim for the lost service. Other services bought with it would probably not be refundable.

Do you have Travel Insurance?

If you have  travel insurance you may be able to make a claim on your policy for the money you have lost. Check the terms and conditions of your travel insurance policy and contact the insurance company as soon as you realise there’s a problem.

Negotiate with the liquidator

Your final option is to negotiate with the liquidator of the company that has gone out of business.

Customers with any queries should contact Richard Bloomfield or Kerry Horne of Larking Gowen on 0845 450 2466.

Check It Tuesday needs YOU!

We are doing something exciting for Check It Tuesday, on 25th June, and you can help!

To make everyone take notice, you can join us in shouting above the normal social media noise and asking everyone to check their home and the homes of their loved ones for dangerous recalled goods.

Sign up to donate a tweet if you are are twitter, or a status update if you are on facebook:

https://www.thunderclap.it/projects/2405-check-it-tuesday

Neighbourhood and Home Watch Week 15-23 June

Reblogged from Safer Suffolk Communities:

Suffolk County Council and Suffolk Police very much support Neighbourhood and Home Watch Week and will be supporting various arranged events across Suffolk.  National Neighbourhood and Home Watch Week provides an opportunity for members to raise the profile of the movement amongst the local community, partners and the media.

This year’s campaign will run between the 15th and 23rd June 2013 and will provide an opportunity for members across England and Wales to bring their local communities together to help reduce crime and make their neighbourhoods a better and safer place to live.

Read more… 99 more words

Fake £20 note alert from Suffolk Police

Police are urging shop workers and businesses to be alert after reports of fake £20 notes in circulation.

In some cases the notes were accepted as payment for small items before it was realised they were counterfeit, while in others shop workers quickly determined they were fake.

The notes have been described as poor copies which do not pass the ultraviolet light test and don’t feel correct to the touch and officers are urging all those dealing with customers to be alert.

Anyone with information about the incidents or those passing the notes can call police on 101 or, if you are with someone who is attempting to hand over what appears to be a fake note, please alert officers immediately, using 999 if necessary.