Suffolk Trading Standards Computer Scam Warning

Suffolk Trading Standards is warning residents about cold callers offering to fix your computer problems.

In many cases the callers claim to be from large organisations such as Microsoft or Windows and state that your PC is at a serious risk of a virus. You will be directed to a website to download a piece of software that allows the caller to control the PC and fix the issue. In fact it gives the caller the ability to access personal information stored on your computer. As well as then asking for a large sum of money to cover the cost of protecting your PC from future viruses.

In some cases, the caller has even offered to come to the consumers house to fix their internet issues. Companies such as Microsoft would not call customers to rectify these sorts of issues. Suffolk Trading Standards is urging people to be wary of this sort of  call and not to allow an unknown caller access to your computer.

If you are concerned you have been the victim of a scam contact Consumer Direct on 08454 040506