We have received a complaint from a Suffolk consumer, after receiving a telephone call from someone claiming to be from the Office of Fair Trading.
They told the consumer they had overpaid bank charges and were entitled to over £4,000 back.
The consumer hung up after deciding the call was a scam. Never give out personal details over the phone, if you are concerned you may have been the victim of a scam then contact Consumer Direct on 08454 04 50 06.
If you are concerned about the amount of scam telephone calls or letters you are receiving, you can join the Telephone/Mail Preference Service.
These services are free, and it records your preference not to receive unsolicited marketing or sales calls. Details of how to join are below:
Telephone Preference Service 0845 070 0707
Mail Preference Service 020 7291 3310
