Festival ticket fraud

As tickets go on sale for Festival across the Country, learn some simple advice to protect yourself from fraudsters.

Ticket fraud happens when you buy tickets from an official looking website, but the tickets fail to arrive or turn out to be completely fake.

It is easy for fraudsters to set up a legitimate looking websites and even use similar URL’s to dupe you. It is important to remember that if you use unofficial ticket outlet websites, ticket re-sale outlets or touts you take the risk of being scammed.

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Protect yourself against ticket fraud

  • Always check with the event organiser for official ticket distribution lists.
  • Pay for tickets by credit card – the card issuer is jointly liable for a failure for goods or services to be provided as long as the price of a single ticket is over than £100.
  • Only make purchase from sites encrypted for payment. Look for the closed padlock and the web address in the browser should begin “https”.
  • If you are unsure about a website, run a quick online search and check ticketing forums to find feedback from others.
  • Look out for telephone numbers starting 070 or 004470. These can be set-up on the Internet and answered anywhere in the world.
  • Check sellers’ privacy policy and returns policy.

If you are a victim of fraud you can call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.

About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

2 Responses to Festival ticket fraud

  1. GrapeVibe says:

    Great advice.

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