Fans warned of Fake Ticket Sites

Admission TicketsWith the announcement of the East Coast Live and McBusted concerts coming to Ipswich,  music fans are being warned by Suffolk Trading Standards not to fall victim to fake ticketing sites this summer.

Ipswich Chantry Park will host the East Coast Live music festival on June 28th, featuring the acts Jessie J, Jason Derulo, Rizzle Kicks, The Saturdays, The Vamps and Union J. The following day, Ipswich Chantry Park will host the McBusted Concert, made up of members from Busted and McFly, who will be joined by The Backstreet Boys, Scouting For Girls, 5ive and dance group Diversity.

Every year thousands of people pay for event tickets from scam websites and never receive them.

Research from the Office of Fair Trading (OFT) reveals that one in 12 ticket buyers has been caught out by scam ticket websites, with victims losing an average of £80 each.

Scammers often promote their websites on social networking sites, creating a user group with a link to their site, and posting positive feedback.

Suffolk Trading Standards are advising those buying tickets online to beware of sites selling tickets to events that haven’t gone on sale, to put website names into a search engine like Google to see what people are saying about the sites, and to use to find out more about the seller.

Ticket fraud happens when you buy tickets from an official looking website, but the tickets fail to arrive or turn out to be completely fake.

It is easy for fraudsters to set up a legitimate looking websites and even use similar URL’s to dupe you. It is important to remember that if you use unofficial ticket outlet websites, ticket re-sale outlets or touts you take the risk of being scammed.

Protect yourself against ticket fraud

  • Always check with the event organiser for official ticket distribution lists.
  • Pay for tickets by credit card – the card issuer is jointly liable for a failure for goods or services to be provided as long as the price of a single ticket is over than £100.
  • Only make purchase from sites encrypted for payment. Look for the closed padlock and the web address in the browser should begin “https”.
  • If you are unsure about a website, run a quick online search and check ticketing forums to find feedback from others.
  • Look out for telephone numbers starting 070 or 004470. These can be set-up on the Internet and answered anywhere in the world.
  • Check sellers’ privacy policy and returns policy.

If you have concerns about a ticketing site that you have purchased from, contact Trading Standards via Citizens Advice Consumer Service on 08454 040506.

Take a look at the e-safer Suffolk page to get tips and information about how you can safely enjoy being online, gaming, shopping, chatting, using social media like Facebook and the many other activities that adults, parents and carers, children and young people get involved in on the net.

About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

One Response to Fans warned of Fake Ticket Sites

  1. Pingback: Ticket scam warning | Suffolk 'n' Cool

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