Recall: HP Notebook PC AC Power Cord

The following notice has been issued by the manufacturer:

PowerCordOn August 26, 2014 HP announced a worldwide voluntary recall and replacement program in cooperation with various government regulatory agencies, for affected AC power cords distributed worldwide with HP and Compaq notebook and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations, sold from September 2010 through June 2012.

HP customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost.

HP believes that certain power cords shipped with notebook PC products and AC adapter accessories may pose a risk of a fire and burn hazard to customers. We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers.

Potentially affected power cords can be identified by a molded mark on the adapter end of the power cord. The molded mark will be “LS-15”. Not all power cords with the “LS-15” molded mark are affected.

To check if your power cord is included in the recall, check here

Note: Not all HP and Compaq notebook and mini notebook PCs were sold with an affected power cord. Please validate the power cord shipped with your notebook PC or purchased with an accessory, or as a spare.

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Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

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