Recall: Bulbs Supplied in some Next Retail Lighting Products

The following notice has been issued by the retailer:

Revised Safety Notice

Lighting Products Supplied With G4 Bulbs

G4 Bulb

789964 BELLAGIO 15LT NEW 836411 JUNO FLOOR LAMP
787569 BLAKE 9 LIGHT 686263 LANA 10 LIGHT
774174 BLAKE FLOOR 683689 LANA LUSTRE 3 LIGHT
663029 CAPRI 10 LIGHT 683947 LANA LUSTRE 5 LIGHT
663688 CAPRI 6 LIGHT 674021 OVAL MINK 7LT DROPLET
664554 CAPRI FLOOR 685784 STICKS 10LT
879750 EXCELSIOR 6LT 894414 SWIRL BEADED FITTING
851790 HANBURY 5LT HEATHER 877012 VENETIAN CHANDELIER
858774 HANBURY 7LT FLUSH 671632 LANA SMOKE 5LT FLOOR
839947 JUNO WALL LIGHT 671704 LANA SMOKE 2LT WALL
850925 HANBURY FLOOR 674837 EXCELSIOR 3LT TABLE
846660 ISLINGTON 6LT 682193 LANA SMOKE 3LT TABLE
835937 JUNO 10 LIGHT 680647 EXCELSIOR WALL
421078 JUNO 5LT FITTING 674269 STICKS FLOOR

We have identified an issue with a batch of bulbs that were supplied with some of our light fittings sold between 1st April and 30th July 2014. Please see list and image above.

Unfortunately, we’ve discovered that there’s a small chance the bulbs could shatter during use. The problem is with the bulbs and not the light fitting itself.

What To Do Next…

As the bulbs don’t meet our strict, technical specifications, we’ve taken the precautionary measure of recommending that our customers stop using the product immediately and dispose of the bulbs safely.

Hermes couriers (on behalf of Next) have been delivering new bulbs to all Directory customers. If you haven’t received them, please give our Customer Service Team a call on 0333 777 8000*, and they’ll be able to resolve things for you.

If you gave any of these lights as a gift, we’d be really grateful if you could pass this important information and the bulbs (once received) on to the recipient.

We’re very sorry for any inconvenience caused, but we hope you’ll understand that customer safety is a high priority for Next, and we wanted to act swiftly as soon as we became aware of the issue.

*National call rates apply

About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: