Good Neighbours Stop Rogue Traders!

The theme of National Consumer Week 2014 is Good Neighbours Stop Rogue Traders. The campaign is launching on 3 November.

The Good Neighbours Stop Rogue Traders campaign focuses on preventing doorstep crime by encouraging neighbours, family, friends and carers to look out for those most at risk in their communities. Despite vast under-reporting of doorstep crime, latest research shows there could be as many as 170,000 incidents of doorstep crime each year. Doorstep criminals exploit vulnerable citizens by convincing them to pay for shoddy or incomplete repair work, charging extortionate fees for their services, or threatening residents who do not comply.

Signs an unwanted doorstep caller is visiting a neighbour:

  • Traders have been cold calling in the area
  • A builder’s van is parked nearby, particularly one that doesn’t include a company name or contact details
  • Building or maintenance work on your neighbour’s garden or house starts unexpectedly
  • Poor quality work is visible on the roof, driveway, or property
  • Your neighbour appears anxious or distressed
  • Your neighbour visits the bank, building society, or post office more frequently, particularly if they are accompanied by a trader

What can I do?

  • Ask your neighbour in private — in person or on the phone — if things are OK
  • If they are displeased, suggest calling a relative or carer on their behalf
  • Note any vehicle registration numbers
  • Keep hold of any flyers you have received through your door
  • Ask if the trader has left any paperwork and put it in a clean food bag
  • If you suspect a crime, call the Citizens Advice consumer helpline on 03454 04 05 06 or your local trading standards office
  • If the situation with the trader becomes volatile, call the police

10 Tips on Dealing with Doorstep Traders

No Cold Calling Zone – How to get one on your street

About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

One Response to Good Neighbours Stop Rogue Traders!

  1. commsafety13 says:

    Reblogged this on Safer Suffolk Communities and commented:
    It’s National Consumer Week 2014 – Top information from Suffolk Trading Standards about rogue traders, cold calling and doorstep crime

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: