Telephone Scammers Pretending to be from Financial Ombudsman Service

Fraudsters claiming to be from the Financial Ombudsman Service (FOS) are cold calling victims and telling them that they need to pay £150 to “release” compensation which they are entitled to.

The FOS which deals with complaints from consumers about the financial services industry said it would never cold call households and that their service was completely free, so it would never ask for money.

If you think a call from the FOS is suspicious and you want to check it out – you can call them directly on 0300 123 9 123.

To help protect yourself against this scam you should:

  • never provide personal details –unless you’re absolutely sure a request is genuine;
  • never hand over any payment to anyone claiming to work at the ombudsman – their service is free
  • never provide any of your banking or credit card details unless you know for certain that the request is genuine
  • never give anyone your security information, such as your internet/telephone banking password or log-on details (no genuine banking firm ever asks you to provide this information).

About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

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