Product Recall: Swiss Kraft and Kraft Mate generators

The following notice has been issued by Suffolk Trading Standards:

We have become aware that some of the Swiss Kraft and Kraft Mate generators supplied via Ebay by Ebay user ‘Lomugret are unsafe.

Swiss Kraft Generator: Model – SK 8500W
Kraft Mate Generator: Model – KM6500
 

Generator 2 Generator 1

This defect causes the exhaust to become extremely hot which causes a serious risk to users. There is also a lack of warnings and markings about safe use of this product.

If you have purchased one of these generators then please stop using it immediately.

Contact Lomugret through Ebay messaging to attempt redress.

If you would like advice on redress and how to pursue your civil claim in this situation then contact the Citizens Advice consumer service on: 0345 04 05 06.

Please note, we are unable to publish the name and address of the Ebay user: ‘Lomugret’ in this notice due restrictions on disclosing personal information.  However, if you are unable to obtain redress via Ebay or the seller and then wish to instigate civil proceedings, we may be able to provide this information on request, by writing to us at:

Suffolk Trading Standards
Landmark House
4 Egerton Road
Ipswich
IP1 5PF

About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

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