Recall: Stokke Trailz Pushchair Chassis

The following notice has been issued by the manufacturer:

Important Product Recall

Stokke® Trailz™ Pushchair Chassis

stokke

Stokke® has taken the decision to recall the Stokke® Trailz™ Pushchair Chassis following a limited number of customer reports that the handle joint of the Stokke® Trailz™ may break during use potentially causing a fall hazard.

Whilst no injuries have been reported, Stokke® requests that all customers in possession of Stokke® Trailz™ stop using the product immediately.

Customers who have purchased the Stokke® Trailz™ should contact Stokke® directly to register for this essential upgrade by sending the information below to the dedicated Stokke® address info.uk@stokke.com

– Full name, address and contact details
– Date of Purchase
– Place of purchase
– Serial number (Located underneath the plate between the two front wheels)

Or by contacting Stokke® Customer Services on +49 7031611580 (Germany)

A different Stokke® chassis will be made available, upon request, whilst your Stokke® Trailz™ chassis is being upgraded.

This action is being undertaken to ensure the safety of our customers as a continuous commitment to maintain the highest possible standards of safety and product quality at all times. We apologise for any inconvenience this may cause.

About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

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