Next Heart Kettles – Product Recall

Product Recall Information

Next recalls Heart Kettles (674863 & 682866) due to potential safety issue
Last Updated on 20-05-2015


Next wants to make customers aware that certain batches of these kettles are being recalled, due to the possibility that the handle could become loose and detach from the unit. This recall only applies to the following batch codes:

QL8431134 QL8431147 QL8451871 QL8451884
QL8458638 QL8458641 QL8451053 QL8451066
QL8451790 QL8451800 QL8457778 QL8457817

The batch code is a set of numbers detailed on labels fitted to the kettle in the following two places – as shown below.

If your kettle is from one of these batches, we recommend that you stop using the product immediately and contact us. Please call us on 0333 777 8185 to arrange a collection, or return it to your local store. If you have given any of these items as a gift, please ask the recipient to contact Next.
We’re very sorry for any disappointment and inconvenience caused. But customer safety is a high priority for Next.

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One Response to Next Heart Kettles – Product Recall

  1. Graham Dixon says:

    Tell me about it. I boiled the kettle this morning, and when I picked it up the handle fell off.
    Good job I moved fast or I could of been scalded

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