Recall: Nvidia Shield Tablets due to fire hazard

NVIDIA has announced a recall of its SHIELD tablets, sold between July 2014 and July 2015. NVIDIA has determined the battery in these tablets can overheat and pose a fire hazard. As part of this recall, NVIDIA will be replacing the tablet.

Please stop using the tablet

shield tablet

NVIDIA is asking customers to submit a claim for a replacement device. NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall.

The recall includes NVIDIA SHIELD tablets (both WIFI and LTE) sold between July 2014 and July 2015.

Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. The model and serial numbers are etched on the left side edge of the tablets and printed on the packaging.

Please go to www.nvidia.com/support/tabletrecall and follow the instructions. You will need to update your tablet with the latest software to determine if your tablet is affected.

The recall does not affect any other NVIDIA products.

The customer support helpline for the UK is: 0808 189 3133

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Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

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