Falsely marked equipment costs Cannon Tools £25,000

A company has been ordered to pay £25,000 for failing to comply with machinery regulations, following an investigation by Suffolk Trading Standards.

Cannon Tools Limited, based in Rowley Regis, West Midlands specialises in distributing high quality tools and equipment for the automotive, construction, and hardware industry.

The company pleaded guilty to falsely marking equipment with a CE Mark.

Bury St Edmunds Magistrates heard that the company had failed to comply with directives for marking, labelling, warnings and testing.

Suffolk Trading Standards had become aware of the company in August 2013 when they had received a large number of complaints about travellers selling chainsaws door to door. They then raided an unofficial traveller’s site and seized 72 chainsaws. These had been supplied by Cannon Tools Limited and were found to be incorrectly labelled and led to a suspicion by officers that they might not be safe.

The company were unable or unwilling to provide the technical information to prove that the goods had been safety tested, despite being given a number of opportunities to do so.

The magistrate’s court ruled that Cannon Tools pay £25,000 within 28 days and that the chainsaws seized be scrapped; water pumps, generators, pressure washers were also forfeited and will be sent for destruction. The company was also given a conditional discharge for 2 years.

Councillor Sarah Stamp, Suffolk County Council’s cabinet member for communities said:

“If the labelling of a product is incorrect it often means that it has not been through the rigorous safety testing that would be expected. The chainsaws seized were not labelled correctly and the company failed to provide satisfactory paperwork, which would be expected if they had been tested to industry standards.

“This case also reiterates the need to use reputable traders, like those on the trader scheme, Checkatrade, and not risk dealing with traders who knock on their door.”

Suffolk Trading Standards have also compiled a top 10 list of how to deal with doorstep sellers

  1. Never sign on the spot
  2. Check the trader’s identity. Always ask for an identity card and look up the organisation to check the salesperson’s identity is genuine
  3. Be wary of special offers or warnings about your home
  4. Always shop around for the best price
  5. Read the small print. Always read documents carefully before you sign them and make sure you fully understand your rights
  6. Double check the facts. Make sure you fully understand the total costs of the transaction –including estimates, delivery and installation and the arrangements for after-sales servicing
  7. Talk to someone you trust for a second opinion
  8. Don’t hand over a cash deposit. Avoid handing over money before work is started. A reliable trader will never ask you to do this
  9. Think very carefully before you agree to a trader starting any work straight away. If you agree to have any work done or goods delivered within the fourteen day cooling-off period, you may have to pay if you later change your mind and cancel the contract
  10. Trust your instincts. If it sounds too good to be true, it probably is

If you are concerned about something you have purchased or wish to raise concerns about someone trading door-to-door in your neighbourhood, please contact Citizens Advice consumer service on 03454 040506.

About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: