Safety Notice: Hotpoint, Indesit & Creda Tumble Dryers

The following notice has been issued by Indesit Company:

Following Whirlpool’s acquisition of the Hotpoint/Indesit brands, Indesit Company has closely reviewed the safety of its product portfolio.

As part of this review we have identified a potential concern with two types of tumble dryers manufactured between April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire. The affected brands are:

  • Hotpoint
  • Indesit
  • Creda

tumble 2.JPG

We are activating an extensive consumer outreach and service action plan in order to provide our consumers with products that are updated to higher safety and quality standards. We will arrange a visit from an engineer, free of charge, to modify your appliance. The service call will take approximately one hour. The improvements we believe are necessary will further enhance the safety and quality of your dryer.

In the meantime consumers may continue to use their products, provided that appliances are not left unattended whilst operating. We also remind customers of the need for proper cleaning and maintenance, as outlined in the user manual.

Check your tumble dryer

Please use the ‘self service’ model checker to confirm if your appliance is affected and for next steps should your model require corrective action.

Check your model number here: http://safety.hotpoint.eu/match.jsp

tumble 1.JPG

The full dedicated website can be found here: http://safety.hotpoint.eu/

 

 

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Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

2 Responses to Safety Notice: Hotpoint, Indesit & Creda Tumble Dryers

  1. carol allen says:

    Hello, I have 1 of the Hotpoint tumble dryers that have the ongoing issue. I have registered the appliance on 24/11/2015. An email of confirmation was sent and was told that I will be contacted in the next 5 weeks. As yet I have had no updates and have not been been contacted. Please can you confirm that something will be done regarding my Hotpoint dryer?

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