Recall: EE Power Bar

The following notice has been issued by the distributor – :

EE Power Bar recall

We’re recalling all EE Power Bars. This is just a precaution, but we want to make sure all our customers are safe.

If you have a Power Bar, you should stop using it straight away and hand it in to one of our stores.

We are taking this action because we are aware of a very small number of further incidents where Power Bars have overheated in circumstances that could cause a fire safety risk.

Keeping our customers safe is extremely important to us, and that’s why we’re taking this voluntary and precautionary action.

What’s the issue?

We’ve identified a very small number of incidents where Power Bars have overheated.

What should I do?

We’re asking everybody to stop using Power Bars and unplug them from their phones or tablets, and the mains. You should return the Power Bar to an EE store as soon as you can.

How do I get my £20 voucher?

When you return your Power Bar to an EE Store you will be given a £20 voucher if you are an eligible EE customer. One of the team there will give you instructions about how to claim your voucher. You’ll be able to redeem your voucher at accessories.ee.co.uk.

Where is my nearest store?

You can find your local EE store here.

How do I get a replacement?

At the moment we are fully focused on the recall and we will make further announcements soon.

For those who are unable to get to an EE store, please call our information line on 0800 079 0305.

Visit the EE Power Bar recall site:
http://ee.co.uk/power-bar-recall?wt.mc_id=SMS_EE_E_powerbar_Dec

About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

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