Recall: Smart Gizmos DuoGlyde Self Balancing Drifter

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Trading Standards have raised safety concerns in relation to hoverboards from various manufacturing sources. After recent discussions with our Local Trading Standards team who have advised they are yet to see any fully compliant hoverboards in the market that are deemed to be entirely safe, we have taken the decision to undertake a voluntary recall of our duoGlyde  Self balancing drifter.

Following recent safety concerns of faulty boards becoming unstable, exploding or catching fire, we feel that this is the right cause of action. Whilst there have been no issues reported to us by our customers to date, our duoGlyde cannot be deemed categorically safe and we are therefore asking that customers return their product to Smart Gizmos Ltd with the mains plug, charger and proof of purchase (copy of original order received with goods or email order confirmation) for a full refund.

If you have any queries, or to request returns information for your duoGlyde board please email enquiries@smart-gizmos.co.uk

We wish to thank you for your co-operation in this matter and hope you will understand our choice of action. We wholeheartedly apologise for any inconvenience.

Smart Gizmos Ltd,Unit 1 Holywells Road, Ipswich, Suffolk, IP3 0DL www.smart-gizmos.co.uk

About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

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