Recall: Trek Superfly 2015 Bontrager Seat Post

A small number of these bicycles were made with a Bontrager Approved seat post.JPGCarbon seatpost (Figures 1 and 2). The tightening of the seat clamp may result in damage to the seatpost on the affected bicycle models listed above. This damage can cause the seatpost to fatigue and eventually crack or break, which could lead to a loss of control for the rider.

• 2015 Superfly 9.8 X1

• 2015 Superfly 9.8 XT

• 2015 Superfly 9.8 FS SL

This letter contains important information regarding what to do next if you think you may have purchased one of these bicycles. Your safety is very important to us. Therefore, Trek will replace the seatpost on an affected bicycle, free of charge.

AFFECTED MODELS

Only specific bicycles from model year 2015 are affected.

trek bikes.JPG

The following page shows you how to identify these models. You can also find a complete list of affected bicycle serial numbers and a look-up tool on Trek’s website at: http://www.trekbikes.com/uk/en/support/safety_and_recalls/.

DO NOT RIDE YOUR BICYCLE UNTIL THE SEATPOST HAS BEEN INSPECTED

If the seatpost breaks unexpectedly, you could be involved in a serious accident. Do not ride the bicycle until your local Trek retailer has inspected the seatpost to determine if it is affected by this recall.

WHAT TREK WILL DO FOR OWNERS OF A RECALLED BICYCLE

If you own a bicycle that is affected by this recall, Trek will provide you—through your Trek retailer—with a free replacement seatpost. In addition, you will receive a £16.00 voucher to use towards any Bontrager product redeemable until 31 December 2015 from your local authorised Trek retailer.

If you have any questions, please contact your retailer, or call Trek using the special recall hotline: 01908 360 160.

THANK YOU FOR BUYING A TREK BICYCLE

We sincerely apologise for the inconvenience this problem has caused you. We value you as a customer and want you to enjoy your Trek bicycle. We hope that after your Trek bicycle is repaired, you will continue to safely enjoy cycling.

About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

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