PRODUCT NOTICE: Clarks Tyrano Roar Sandal
February 5, 2016 Leave a comment
NOTIFICATION OF POTENTIAL PRODUCT ISSUE – TYRANO ROAR
The quality of our products is of the utmost importance to us. Unfortunately it has come to our attention that a very small number of blue and grey Tyrano Roar sandals have experienced an issue which can result in dye from the shoe transferring to the wearers’ feet.
After thorough investigation we can confirm that the dye poses absolutely no health risks. However, as the range does not meet our stringent quality standards, we have decided to withdraw the product from sale.
Whilst the dye does not transfer in all instances and effects only a small number of those manufactured, we are offering a full refund to any customers who wish to return their Tyrano Roar sandals.
If you have purchased this product and would like a refund, please return the product to your local store or call the Customer Care Team on 01458 899 904 to arrange a return.
We apologise sincerely for any inconvenience this has caused.