Recall: Groundspeeder Ltd Hoverboards
February 19, 2016 Leave a comment
The following notice has been issued by the retailer:
IMPORTANT PRODUCT RECALL
Products: Groundspeeder Mk1 (Landwheel N1+), Groundspeeder Mk2 (Landwheel N2), Groundspeeder Air (Landwheel N3)
As you might be aware, a number of safety concerns have recently been raised concerning hoverboards. We have identified that the hoverboards sold by Groundspeeder Ltd may not fully comply with British Standards and may pose safety risks. Whilst no problems have been reported to us by our customers, we have taken the decision to recall ALL of the products specified in this notice.
We take the quality of products sold by Groundspeeder Ltd very seriously and the safety of customers is our paramount priority.
What you should do:
If you have bought any hoverboards from Groundspeeder Ltd we urge you to stop using these products IMMEDIATELY and return your hoverboard to us as soon as possible, along with all component parts (including charging equipment) and valid proof of purchase, for a full refund.
Please return your boards to:
c/o David Hilditch
2/6 Sheriff Brae
Include a copy of your receipt for a full refund.
Alternatively, please contact our Customer Services team through email@example.com to arrange for collection.
We would like to apologise to customers for any inconvenience caused. Customers who have a query should contact our Customer Services team using firstname.lastname@example.org or by phone, on 07961 552 082.