Safety Notice: Hotpoint/Indesit/Creda/Swan/Proline Tumble Dryer

The following notice has been issued by the manufacturer:

UPDATE – February 2017:

If your tumble dryer is affected by this issue then you should unplug it and do not use it until the modification has taken place.

March 2016:

Hotpoint/Indesit/Creda/Swan/Proline

IMPORTANT PRODUCT SAFETY NOTICE

This is an important safety announcement for all consumers who have purchased a Hotpoint, Indesit, Creda, Swan or Proline branded tumble dryer after April 2004.

A potential safety and quality concern has been identified with two types of tumble dryers manufactured between April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire.

We are activating an extensive consumer outreach and service action plan in order to update affected products to higher safety and quality standards to address this issue. If you have an affected product, we will arrange a visit from an engineer, free of charge, to modify your appliance. The service call will take approximately an hour. The improvements we believe are necessary will further enhance the safety and quality of the dryer.

You can continue to use your dryer until modified provided that you do not leave it unattended (i.e. do not leave the house or leave the dryer on whilst asleep). Additionally, you should check and clean the filter after every cycle and ensure proper dryer venting, as directed in the original operating manual. To download a replacement instruction manual visit www.hotpointservice.co.uk or www.indesitservice.co.uk or call 01733 287 860.

WHAT YOU NEED TO DO

To find out whether your dryer may be affected and to register your product for the free, in-home modification:

Make sure you have your model and serial numbers at hand. These can be found on the tag located either on the back of the dryer’s door or on the recess of the dryer’s door.

Location of data tag

We manufactured but do not own the Swan or Proline brands.

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