Warning: Scam Email Cyber Attack

We have been made aware of a sophisticated cyber-attack which has seen hundreds of ‘phishing’ emails being sent out in various company’s names demanding money for outstanding invoices.  The Police have apparently had some 1,500 companies contact them in the last few days with the same problem. Some of the emails even contain accurate details like your full name and home address so you need to be extra vigilant.

Dodgy Email.pngThe entire purpose of a typical phishing scam email is to get you to provide personal information or to infect your device with a virus or malware. If you receive any unsolicited email seemingly from a company, bank or other institution that asks you to click a link, provide sensitive personal information, download software or pay money, then you should view the message with the utmost suspicion. It is highly unlikely that a legitimate institution would request sensitive information in such a way.

What to do if you receive a suspected phishing scam email

  • DO NOT click on any links in the scam email.
  • DO NOT supply any personal information of any kind as a result of the email
  • DO NOT reply to the email or attempt to contact the senders in any way.
  • DO NOT supply any information on the bogus website that may appear in your browser if you have clicked a link in the email.
  • DO NOT open any attachments that arrive with the email
  • DO NOT follow instructions within the email to download software
  • REPORT the phishing scam (see below).
  • DELETE the email from your computer as soon as possible.

How to report phishing e-mails

If you have received a ‘phishing’ email, text, letter or scam communication by any other method and have not lost money or clicked on any website links contained in the message, you can report this online to Action Fraud at Report Attempted Scams or Viruses. This tool will identify the most appropriate email address to forward phishing emails to for disruption, investigation and/or prevention activity.

If you have been a victim of a phishing e-mail, you should contact your bank or card provider and report it to Action Fraud on 0300 123 2040.



About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

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