Specialized recall all MY16 Venge ViAS S-Works and Pro level frames

Specialized is recalling S-Works and Pro level models of its Venge ViAS aero bike after reports that the rear wheel could come loose from the dropouts and fracture the bike’s rear end, with one rider suffering minor injuries after this caused a crash.

venge

WHAT IS THE ISSUE:

Specialized has received isolated reports from the field of the rear wheel coming out of the rear dropouts, which can cause fractures in the rear triangle.

When this happens, there is a risk of injury as a rider may lose control and fall.

WHAT WILL SPECIALIZED DO FOR AFFECTED VENGE ViAS  RIDERS:

Please stop using  your  bike and bring it to your nearest Authorized Specialized Retailer for a free installation of a new rear derailleur hanger.

The new improved hanger will prevent the rear wheel from coming out of the dropouts.

Your Authorized Specialized Retailer will also do a free inspection of your rear triangle.

We apologize for the inconvenience.

You will receive a pre-selected Specialized gift when you bring in your bike.

For  questions, please contact your Authorized Specialized Retailer or Rider Care at 02083913502 or customerserviceuk@specialized.com.

About suffolktradingstandards
Suffolk Trading Standards is working towards creating and fair and safe trading environment. By creating empowered consumers, that are armed with the knowledge to stop 'rogue traders'.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: