Specialized recall all MY16 Venge ViAS S-Works and Pro level frames
November 13, 2016 Leave a comment
Specialized is recalling S-Works and Pro level models of its Venge ViAS aero bike after reports that the rear wheel could come loose from the dropouts and fracture the bike’s rear end, with one rider suffering minor injuries after this caused a crash.
WHAT IS THE ISSUE:
Specialized has received isolated reports from the field of the rear wheel coming out of the rear dropouts, which can cause fractures in the rear triangle.
When this happens, there is a risk of injury as a rider may lose control and fall.
WHAT WILL SPECIALIZED DO FOR AFFECTED VENGE ViAS RIDERS:
Please stop using your bike and bring it to your nearest Authorized Specialized Retailer for a free installation of a new rear derailleur hanger.
The new improved hanger will prevent the rear wheel from coming out of the dropouts.
Your Authorized Specialized Retailer will also do a free inspection of your rear triangle.
We apologize for the inconvenience.
You will receive a pre-selected Specialized gift when you bring in your bike.
For questions, please contact your Authorized Specialized Retailer or Rider Care at 02083913502 or email@example.com.