Contact Us

Consumer Advice

Trading Standards is always working to achieve a fair and safe trading environment and informed confident consumers.

First line consumer advice is provided through a national Trading Standards helpline Citizens Advice consumer service on 03454 040506.

Depending on your supplier, calls to geographic numbers may be cheaper. The following is the geographic alternative to the main 0345 Citizens Advice consumer service number, which will be charged at the local rate – 0208 1850 710.

Find out about call charges

This is also the number to call if you wish to report any concerns you may have with the way traders and businesses are operating.  All consumer concerns and issues are logged centrally and answered where possible.

Enquiries and concerns requiring further investigation will be escalated to local Trading Standards services as and when necessary and appropriate.

Business Advice

If you are a business, visit our business pages for advice and licencing information.

For all other matters, please contact us on  01473 264859.

5 Responses to Contact Us

  1. Lisa Jones says:

    who do I contact regarding someone running a tombola and not putting in all the winning tickets? this is being run by a charity which is even more disgusting !

  2. Lisa Jones says:

    thank you I will try them although not sure if anything can or will be done

  3. Phillip Eastwood says:

    Hi I was wondering if you could help me. I have some information about a company that you took to court a while back. I need to know who to talk to please.

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