Hotpoint, Indesit & Creda Tumble Dryer Safety Advice

Suffolk Trading Standards are reminding people to follow the safety advice issued by Whirlpool regarding Hotpoint, Indesit and Creda tumble dryers.

This comes after Suffolk Fire & Rescue Service recorded that they attended 11 tumble dryer fires in 2014/15 and 7 in 2015/16.

Whirlpool identified a potential concern with two types of tumble dryers manufactured tumble dryer pic.JPGbetween April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire.

The advice issued by Whirlpool states:

We are activating an extensive consumer outreach and service action plan in order to provide our consumers with products that are updated to higher safety and quality standards.  We will arrange a visit from an engineer, free of charge, to modify your appliance.  The service call will take approximately one hour.  The improvements we believe are necessary will further enhance the safety and quality of your dryer.

In the meantime consumer may continue to use their products, provided that appliances are not left unattended whilst operating.  We also remind customers of the need to proper cleaning and maintenance, as outlined in the use manual.

It is important that owners of a Hotpoint, Indesit and Creda tumble dryers check their tumble dryer immediately to find out if their appliance has been affected and follow the advice given by the manufacturer.

During the winter months tumble dryers tend to get used more frequently and we would advise anyone who owns one, no matter what the manufacturer, to undertake regular cleaning and maintenance of their appliance, do not leave it on overnight and do not leave it on whilst you are not in the house.

Running a washing machine, tumble dryer or dishwasher overnight or while you are out is a fire risk because of their high wattage, friction and motors.

A working smoke alarm in the event something does go wrong can be a lifesaver. We recommend that you test your smoke alarm regularly, ideally once a week.

register my appliance logo.JPGTo receive direct home appliance safety notices or recalls, you may like to register with Register My Appliance.  They provide up-to-date, accurate contact information for owners who have acquired specific models of appliances, so manufacturers can issue safety updates or repair notifications to the right homes.

With around 400 products recalled each year and manufacturers making hundreds of checkittues.JPGthousands of items, it is thought millions of dangerous items stay in people’s homes.  We therefore encourage you to follow us on Social Media and take part in our #CheckItTuesday campaign. Every Tuesday, we are calling on our followers to “Check It“, requesting them to not only check the appliances in their own home, and the food in their cupboards, but those of their friends, family and neighbours, and to share the recall information published.

If you have concerns regarding the safety of a product please contact us on 03454 040506.

Recall: Dimplex Portable Dehumidifier

Update – October 2017:

The manufacturer has extended their recall:

Models – DXDH10N, DXDH16N, DXDH20N, FTE10, FTE16, FTE20

Serial Numbers – starting with 501 through to 652

Date of manufacture – All products manufactured in 2015 and 2016

MORE DETAILS

Models – DXDH10N, DH212

Serial Numbers – starting with 0, 1 or 2

Date of manufacture – Prior to August 2012

MORE DETAILS

If you do have an affected dehumidifier

  • STOP USING IT immediately by switching it off at the mains socket and unplugging the dehumidifier from the socket.
  • Call our Helpline on 0800 028 53 86 (Monday–Thursday 8.30am–5pm, Friday 8.30am–3pm) so we can arrange a replacement product.
  • If you are affected by this Safety Notice, we urge you to contact us about this important safety issue as soon as possible.

Update – July 2017:

The manufacturer has extended their recall:

Models – DXDH10N, DXDH16N, FTE10, FTE16, FTE20

Serial Numbers – starting with 501 through to 522

Date of manufacture – Between January and June 2015

MORE DETAILS 

Models – DXDH10N, DH212

Serial Numbers – starting with 0, 1 or 2

Date of manufacture – Prior to August 2012

MORE DETAILS

If you do have an affected dehumidifier

  • STOP USING IT immediately by switching it off at the mains socket and unplugging the dehumidifier from the socket.
  • Call our Helpline on 0800 028 53 86 (Monday–Thursday 8.30am–5pm, Friday 8.30am–3pm) so we can arrange a replacement product.
  • If you are affected by this Safety Notice, we urge you to contact us about this important safety issue as soon as possible.

February 2016:

The following notice has been issued by the manufacturer:

Product Safety Notice – Dimplex Portable Dehumidifier – DXDH10N & DH212

Dehumidifier

A safety issue has been identified with a batch of Dimplex portable 10L dehumidifiers. A component on the printed circuit board may overheat, resulting in the product catching fire.

Affected products can be identified by the Serial Number, which is located on the product rating plate.  This is accessible by removing the water tank.

The Serial Number of affected products start with: 0, 1 or 2.

Data plate

Only the 10L model is affected. Dehumidifiers with a different model or that start with a different serial number are not affected.

What to do if you have an affected dehumidifier:

STOP USING IT immediately by switching it off at the mains socket and then unplug the dehumidifier from the socket.

 Call our Helpline on 0800 028 53 86

(Monday–Thursday, 8.30am – 7pm, Friday 8.30am – 6pm and Saturday, 8.30m – 12.30pm)

Republic of Ireland 1 – 800 – 569569

(Monday-Friday 9:00am – 5pm)

so we can arrange a replacement product.

If you are affected by this Safety Notice, we urge you to contact us about this important safety issue as soon as possible.

Recall: Dimplex Portable Dehumidifier sold at Tesco

Dimplex Portable Dehumidifier – DXDH10Ntesco dimplex 2.JPG

Dimplex has identified a safety issue affecting a batch of portable dehumidifiers. A component on the printed circuit board may overheat, resulting in the product catching fire.

The serial number of affected products starts with 0, 1, or 2 for example: 05000428.

tesco dimplex 1.JPG

Serial numbers can be located on the product rating plate. This is accessible by removing the water tank.

No other Dimplex products are known to be affected.

What you should do:

Please stop using this product immediately by switching it off at the mains socket and unplugging it.

Please call the Dimplex helpine on 0800 028 53 86 to arrange a replacement.

Alternatively, customers can return affected products to any Tesco Superstore or Extra store where a full refund will be given. Please bring a copy of your receipt or recall letter. (Tesco customers who purchased this product will receive a recall letter in the post).

Contact details:

Dimplex Helpline: 0800 028 53 86

Dimplex wish to thank you for you co-operation and apologise for any inconvenience caused.

Recall: Dimplex/Dimco Portable dehumidifiers

Product: Portable dehumidifier

Brand: Dimplex/Dimco

Name: Unknown

Type/number of model: Dimplex – DXDH10N, Dimco – DH212

Batch number/Barcode: EAN 5011139038067. Units with a serial number 226XXXX or less are affected.

dimplex.JPG

Description: Portable dehumidifier for use in a room. White and black unit, packaged in cardboard box.

Fire

A component on the PCB (printed circuit board) can overheat due to contact with an internal wire and/or dust on the component causing a risk of fire.

The product does not comply with the requirements of the Low Voltage Directive.

If you have purchased one of these products, please return it to the retailer for a full refund.

Recall: John Lewis Gold Star Advent Calendar

Gold Star advent candle

JL candle.JPG

Stock number: 766 21034

The manufacturer has identified a potential issue with these candles where under certain circumstances during use the side walls catch fire.

If you have one of the affected products, please stop using it immediately and return it for a full refund.

Recall: Home Power Socket + USB Charger

Category: Electrical appliances and equipment

Product: Extension lead

Brand: Super Home Power

Name: Home Power Socket + USB Charger

charger 2.JPG

Type/number of model: 5ADZ05 (on outer packaging)

Batch number/Barcode: Unknown

Description: One metre extension lead with 2 mains plug sockets and 4 USB output sockets. Packaged in clear plastic with printed cardboard backing.

Country of origin: China

Risk: Electric shock and Fire

The supply cord and plug have no adequate earth wire connection. The power sockets allow access to live parts due to the lack of shutters. The electrical insulation is insufficient.

The product does not comply with the requirements of the Low Voltage Directive and the relevant European standards EN 5733 and EN 50525 and the relevant national standard BS 1363.

Advice to Consumers: Please stop using this product and return it to the trader it was purchased from.

Recall: Emerson Network Power USB charger

The following notice has been issued by the importer:

Mighty Pound UK Limited

IMPORTANT SAFETY WARNING

Emerson Network Power USB charger
Model Number: GX1299
Item No: A7688

usb charger

We have discovered a safety problem with the above USB charger which poses a serious risk of fire and electric shock.

This warning applies to USB chargers with the model number GX1299, manufacturer Emerson Network Power.

What you need to do if you have purchased one of these chargers from us

  • Stop using and unplug immediately.
  • Return to Mighty Pound, 33 Queensway, Stevenage
  • or call 01438 361011 to arrange free return of the product and a refund.
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